Host Privacy Policy
This policy applies to vehicle owners ("Hosts") whose vehicles are managed by Cruiseon Cars. It explains how we collect, use, share and protect your personal data when you work with us through our website, app and services. First effective 15 March 2025. Customers should read our Privacy Policy instead.
1. Information we collect
- Personal information: name, email, phone number, address and driving licence details.
- Payout information: the bank account details we use to pay you.
- Vehicle information: VIN, registration (licence plate) number, make, model, year and insurance details.
- Usage information: booking history for your vehicle, preferences and feedback.
- Device and technical information: IP address, browser type, operating system and device identifiers.
- Location information: your device location for location-based features, subject to your device settings, and the location of your vehicle from its GPS device.
2. How we use it
- To manage your vehicle, take bookings for it, pay you and provide support.
- To send you updates, offers and service messages. You can opt out of marketing messages at any time.
- To understand how our services are used and improve them.
- To prevent fraud, enforce our terms and meet our legal obligations.
3. Who we share it with
- Service providers: for payments, identity verification, hosting and customer support.
- Customers: only the details about your vehicle needed for a booking.
- Authorities: when required by law or a legal process.
- Business transfers: if our business is merged, acquired or sold.
4. Cookies and analytics
Our website uses analytics and advertising cookies (Google Analytics and the Meta Pixel) only if you accept them, and you can change your choice from Cookie settings at the bottom of every page. Our app uses analytics and crash-reporting tools to understand how it is used and to fix problems.
5. Security
We protect your data with encrypted connections (HTTPS) and access controls, so only people who need it to run the service can reach it.
6. Your rights
You can ask us to:
- give you access to, update or correct your personal data;
- delete your data, subject to records we must keep by law;
- stop sending you marketing messages;
- restrict or stop certain uses of your data.
Email [email protected] to use any of these rights.
7. Changes to this policy
We may update this policy from time to time. Changes are posted here, and we may also tell you about significant changes by email or in the app.
8. Contact
Email: [email protected]
Phone: +91 94802 89772